Windows Enterprise System Administrator / System Administrator (Mixed Skills)
Education & Skills:
• Minimum of a bachelor’s degree or equivalent.
•Minimum of 3- 5 years’ experience in system administration
• Microsoft Certified System Engineer with four years and above experience in managing window enterprise environment.
• More than 2 years’ experience on virtualisation. (VMware, MS Hypervisor and Huawei Fusion Sphere)
• Windows Server 2012,2016 Administration and Support
• Exchange Online and other M365 tools
• Server and Desktop Virtualisation
• Understanding of Cloud services
• Server and Desktop Virtualisation
• Citrix Administration and Support.
• Server hardware installation, configuration, maintenance, and troubleshooting
• Effective customer service.
• Effective communication skills. ITIL foundation Certification.
• Effective Communication Skills
• Interpersonal and teamwork skills.
• Sound technical documentation skills.
• Customer focused and open minded.
• High level of commitment, accountability, integrity, assertiveness, innovation, confidence, can-do attitude, and attention to detail.
• Ability to work in a multi-cultural environment.
Roles & Responsibilities:
• Build, configure and maintain CUSTOMER servers and server’s environment.
• Perform advanced troubleshooting, diagnosis, and analysis.
• Operate within, contribute to, and maintain a thorough knowledge of relevant standards, policies, processes, and procedures.
• Utilize appropriate management tools to monitor operational service status against SLAs, making recommendations where necessary to ensure optimal performance.
• Implement and monitor server security initiatives.
• Deploy new server-based applications to desktops as required.
• Prepare reliable trend analyses to help determine focus area and develop proactive approaches to incidents management.
• Prepare periodic management reports on Windows infrastructure performance.
• Perform escalation process in line with agreed policies and procedures.
• Design, implementation, support, documentation, and day-to-day administration for:
a. MS AD, DHCP and DNS
b. MS Exchange 2013 and Exchange Online
c. MS Windows 2016 and above
d. SCCM/SCOM Endpoint Configuration Manager
e. EMC, Veritas File and e-mail Archiving
f. MS Threat Management Gateway 2010
g. Citrix XenApp Solutions
h. Server Virtualization
i. All ICT Windows environment
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana