IT OFFICER

Job Purpose

You will provide IT support across user devices, systems, and networks while ensuring smooth operations, basic cybersecurity compliance and efficient digital processes.

Your Responsibilities

Support across IT

• Provide day-to-day technical support, set up user devices and manage IT onboarding and offboarding.
• Assist in maintaining network connectivity, troubleshoot issues and support basic network configurations.
• Support Microsoft 365 services, manage user accounts and access and assist with email and cloud systems.
• Support the digitization and automation of internal processes using Microsoft tools.
• Assist in enforcing IT security measures, managing device protection and promoting security awareness.
• Support CCTV systems, monitor performance and ensure regular data backups and recovery checks.
• Liaise with service providers and vendors to resolve technical issues and maintain service delivery.
• Maintain IT records, prepare basic reports, and support documentation of systems and processes.
  
  
  

What Qualifications you bring

Expertise, an Analytical Mind and 
Passion for computers

Educational Background

Minimum: HND/Diploma/ Bachelor’s degree in computer science, IT or related field

Work Experience

Minimum 3 years of hands-on IT support experience in a structured environment

Career Excellence

Proven experience supporting Microsoft 365 environments and network infrastructure.

Certifications

• a CompTIA Network+ / Cisco CCNA
• Microsoft 365 Certified (Administrator/Modern Desktop)
• ITIL Foundation

Additional Advantage

• Experience with ERP systems
• Familiarity with Omada or similar network ecosystems
• Knowledge of Power Automate or similar workflow tools