Manager, Knowledge Management and Communications - West Africa

RESPONSIBILITIES

Communications:

• Develop and implement the Guinean Forests Communications and Outreach Strategy, Branding Strategy, and Knowledge Management Strategy in collaboration with CI, BirdLife International, and program partners.
• Serve as the primary point of contact for program information requests, managing inquiries through the program’s online portal and other channels.
• Coordinate with country project leads and GEF Implementing Agencies to ensure effective information flow and knowledge sharing across countries.
• Oversee the design and maintenance of the program’s online portal, working with CI teams and external partners to ensure up-to-date content.
• Develop communication materials, including reports, case studies, and briefing documents, to support collaboration between CI and its partners.
• Work with CI-GEF’s communications teams to ensure public-facing materials align with branding and messaging guidelines.
• Manage the program’s social media presence, posting regular updates, knowledge products, webinar announcements, and project press releases.
• Coordinate the development of field stories and creative content from country projects for dissemination through digital platforms.
• Identify opportunities to amplify the program’s visibility through press releases, publications, and engagement with external media outlets.
• Support the organization and promotion of knowledge-sharing events, webinars, and training sessions.
• Provide expertise in tailoring knowledge products for different audiences and ensuring their effective dissemination.

Program Website & Social Media Management:

• Regularly update the program website with news, events, publications, blog posts, and relevant content.
• Maintain the Program’s active social media presence, including:
• Developing a weekly and monthly social media calendar in coordination with CI and BirdLife communications leads.
• Managing daily social media activities on Twitter/X, Facebook, Instagram, LinkedIn, YouTube, and emerging platforms.
• Identifying and amplifying partner content that aligns with program priorities.
• Monitoring social media engagement and tracking analytics to optimize content strategy.
• Supporting the preparation and coverage of program-related conferences and events, including Twitter/X live spaces.

Program Newsletter & Graphic Design:

• Design and produce the quarterly program newsletter, ensuring high-quality visuals and engaging content (distributed via Mailchimp or similar platforms).
• Develop branded communication materials, including reports, infographics, social media graphics, and promotional materials (e.g., roll-up banners).
• Collaborate with CI and BirdLife communications teams to ensure all design work aligns with CI, GEF, Birdlife’s, and the program’s branding guidelines.
• Provide creative input and refinements to enhance the program’s overall visual identity.

Knowledge Management:

• Design and manage the program’s knowledge management database, ensuring efficient storage, curation, and retrieval of key resources.
• Develop knowledge management products (e.g., case studies, lessons learned, best practices) to capture and share insights from project implementation.
• Coordinate with CI-GEF, other GEF Implementing Agencies, and Integrated Programs to exchange best practices in knowledge management and learning.
• Organize and facilitate knowledge exchange activities, such as expert panels, study tours, and focus groups.
• Provide additional knowledge management support as needed.

Undertake other responsibilities as assigned by the supervisor and the Guinean Forests Program Lead at BirdLife International

WORKING CONDITIONS

• Extended work hours may be required, including non-traditional hours in a global organisation.
• International travel (up to 30%) may be required.
• Guidance on flexible work arrangements will be provided during the interview process.
• This role will be a fixed-term assignment.

QUALIFICATIONS

Required

• Bachelor’s degree in Communications, Journalism (TV or Newsprint), or related field.
• 4 to 6 years of related work experience with communication or reporting in the areas of environment, social work, and/or development.
• Experience working with organizations working in conservation and/or development.
• Strong ability to work independently and/or remotely while maintaining productivity.
• Demonstrated ability to work in team environments and cultivate productive collaboration across a diversity of stakeholders.
• Demonstrated ability to deliver high-quality content and products subject to strict deadlines.
• Excellent oral and written communication skills in English, including public speaking skills.
• Excellent team player.
• Excellent adaptive management skills.
• Excellent computer skills, including but not limited to Microsoft Office, Adobe Creative Suite, InDesign, web design, and video editing software.
• Proven experience managing social media networks for tangible engagement and results, including Meta, LinkedIn, WhatsApp, Twitter/X, etc.

Preferred

• Fluency in written and spoken English with professional knowledge in Portuguese or French is an added advantage.
• Master’s degree in communications, journalism, or related field.
• Experience managing online portals.
• Experience managing social media platforms/networks.
• Experience working in cross-sector multistakeholder programs.