Pharmacy Assistant

Key Responsibilities:

1. Customer Service:
   • Greet customers and assist them with inquiries about prescriptions, over-the-counter medications, and general health products.
   • Provide advice on the proper use of non-prescription medicines and healthcare products.
   • Direct customers to the pharmacist for any medical or prescription-related questions.
2. Prescription Support:
   • Assist pharmacists in preparing and dispensing prescription medications accurately.
   • Input customer and prescription information into the pharmacy’s computer system.
   • Label and package medications for distribution to customers.
3. Inventory Management:
   • Monitor and replenish stock levels for medications and pharmacy supplies.
   • Check for expired or outdated products and remove them from shelves.
   • Receive and store incoming deliveries of pharmaceutical products.
4. Administrative Tasks:
   • Maintain accurate and up-to-date records of prescriptions and transactions.
   • Process payments for prescriptions and over-the-counter products using cash registers or point-of-sale systems.
   • Answer phone calls and manage customer requests or inquiries.
5. Pharmacy Maintenance:
   • Ensure the pharmacy is clean, organized, and well-maintained.
   • Follow health and safety standards to maintain a hygienic environment.
   • Assist with general housekeeping duties to support the smooth operation of the pharmacy.
6. Regulatory Compliance:
   • Adhere to all pharmacy laws, regulations, and protocols.
   • Maintain confidentiality of customer information in compliance with privacy laws.
   • Support the pharmacist in ensuring that controlled substances are handled securely and appropriately.

Qualifications:

• High school diploma or equivalent (additional certification in pharmacy assistance is an advantage).
• Previous experience in a pharmacy, healthcare, or retail setting is preferred but not required.

Key Skills:

• Strong customer service and communication skills.
• Attention to detail and accuracy in handling prescriptions.
• Basic math skills for handling payments and measuring dosages.
• Ability to work efficiently in a fast-paced environment.
• Organizational and multitasking abilities.

Additional Requirements:

• Familiarity with pharmacy software or point-of-sale systems is a plus.
• Willingness to learn about medications, dosages, and their uses.
• Physical stamina to stand for long periods and handle light to moderate lifting.