Project Manager

Your responsibilities:

• Develop project plan for all portfolio
• Monitoring of all ongoing projects within the center
• Liase with Service Expansion lead & manager on project progress and support required
• Implement the Project Management Office framework at center level to ensure on time and on budget implementation of the projects
• Work closely with E2E and market teams to ensure that all expected project deliverables are completed on time and with quality
• Manage a common project documentation repository (SharePoint, project documentation, tools, templates, accelerators etc.)
• Perform project quality checks and audits, ensuring compliance with the methodology.
• Perform transitions reviews and organization assessment on project / transition management to check adherence to the methodology, identify gaps and propose recommendations.
• Assess the effectiveness of the program approach and tools adopted for projects, capture learnings, identify improvement opportunities and make recommendations.

What Makes You Successful?

• Successful completion and exit of Projects
• Proficiency in English
• Ability to facilitate issues and conflict resolution in cross functional environment.
• Experience in large scale and complex transformation projects
• Experience in working in a cross functional, multi-cultural and networked organization(internal and external providers)
• Ability to work in a team
• Has a high tolerance to stress.
• Ability to communicate in French( is an added advantage)