Quality Assurance Officer

Job Summary:

The Quality Assurance Officer ensures that products, services, and processes meet established quality standards and regulatory requirements. This role is critical in maintaining consistency, reliability, and customer satisfaction across operations. The officer develops and enforces quality assurance protocols, conducts audits and inspections, and collaborates with cross-functional teams to drive continuous improvement.

 Key Responsibilities:

• Develop and implement quality assurance policies and procedures
• Conduct regular audits, inspections, and quality tests
• Monitor compliance with industry standards and regulations
• Identify defects and recommend corrective actions
• Analyze quality performance data to detect trends and areas for improvement
• Collaborate with production, development, and compliance teams
• Prepare detailed reports on quality metrics and findings

QUALIFICATIONS:

* Bachelor's degree in Food Science, Nutrition or a related field.
* Minimum of 2 to 3 years of experience in quality assurance within the food industry, preferably in a fast food or restaurant environment.
* Strong knowledge of food safety regulations and quality management systems (HACCP).
* Excellent analytical and problem-solving skills, with a keen eye for detail.
* Strong leadership and communication skills, capable of working collaboratively across teams.
* Proficiency in Microsoft Office Suite and quality management software.

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Applicant must live in Tema and its environs