Key Responsibilities
- To know and observe the credit policies of Kempinski Hotel Mall of the Emirates.
- Process the daily transfer from guest ledger to city ledger of all invoices and credit card payments promptly.
- To check if all daily City Ledger folios are received from Front Office.
To check that room rates charged to travel agents are in accordance with their contracts. - To ensure that group billings are completed as per contract.
- To ensure that all folio transfers are approved Debtors and routed to correct customer.
- To ensure accuracy of all charges and credits posted to the individual accounts.
- Update any changes of customer’s details and contacts.
- To check if the invoices are attached with proper covering details e.g. authority letter, vouchers, or any other relevant documents supporting the charges before dispatching to customer.
- To maintain the records i.e. photocopy of invoices, supporting documents, statements, filing etc.
- To check the balances of account receivables to ensure that all figures are accurate and tied to related accounts.
- To balance all house accounts on a weekly basis.
- To investigate disputed charges and to follow up on queries received by City Ledger Customers and credit card customers.
- To reconcile payments and open invoices.
- To maintain ongoing detailed documentation of all collection efforts for future analysis of a customer’s credit worthiness and to serve as support in the event of a bad debt write-off.
- To update approved credit customers in Fidelio and SCALA.
- To contacts delinquent accounts and try to collect money in the shortest delay possible.
- To report to the Credit Manager all matters affecting credit and collection.
To issue pro forma invoices according to the indication of the responsible department and to file a copy. - To monitor and maintain supporting documents of all advance deposits.
- To reconcile accounts receivable trial balances with the general ledger accounts each month and to ensure accurate ageing.
- To answer client’s queries promptly, professionally and efficiently.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position. - To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
To ensure that all potential and real hazards are reported and rectified immediately.
To understand and strictly adhere to the Hotel’s Employee rules & regulations. - To report for duty punctually wearing the correct uniform and name tag at all times.
Skills, Knowledge & Expertise
- BSc in Accounting or related field
- 2-5 years in accounts receivable or general accounting experience in a five star luxury hotel or multinational company.
- Excellent oral and written skills
- Ability to handle high volume with attention to detail
- Excellent written and verbal communication skills
- An ability to establish and retain effective working relationships with hotel staff and clients/vendors Strong
- Organizational and time management skills
- Applies a professional, confidential and ethical approach at all times
- Works in a safe, prudent and organized manner
- Ability to operate computer and office equipment
- Proficiency in Excel and Word
- Experience in respective accounting software is a plus
- Knowledge of the generally accepted accounting principles and local regulations
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana