Provides both routine and non-routine project-based and administrative support to the President of Tripadvisor Core, the General Manager of Core Business and the General Manager of Growth.
Handle a high volume of competing requests that require professional discernment on appropriate urgency/prioritization to complete.
Provide extensive calendar support requiring prioritization of multiple calendars with effective communication across various stakeholders (especially Administrative colleagues) throughout the company
Prioritize conflicting needs; handle matters expeditiously, proactively, confidentially and follow-through on projects to successful completion, often with deadline pressures
Plan and coordinate external facing meetings, which may include cross functional teams and outside vendors
Provide coordination support to staff meetings and town halls including organization and development of presentations
Greet and assist external visitors with a strong level of customer service
Draft, review, proofread, and format internal and external communication to ensure accuracy, consistency and completeness
Attend staff meetings if/as requested; take notes and follow-up on outstanding agenda items
Identify issues for escalation and keep in constant communication with others to ensure that the executive is well informed
Provide total travel coordination including air and ground transportation, hotel reservations, visas and other travel documentation
Provide expense management including compiling receipts to file expense reports and track reimbursement status
Assist in coordination of team all-hands meetings, internal events, off-sites, and all logistical and budget requirements related to the above
Partner with Facilities, IT and Security to resolve any logistical issues and assist in every way possible to ensure tasks are completed
Available and responsive to the global nature of the business
What You’ll Bring
BA / BS degree or equivalent work experience
5+ years of senior level support experience; prior experience providing administrative support to a C-level, public company executive preferred
Team player with a strong attention to detail
Proven administrative success in a fast-paced corporate environment
Strong written and verbal communication skills and ability to interact with internal and external partners
Work well under pressure in a rapidly changing environment
Demonstrated ability to manage multiple projects simultaneously
Fantastic organizational skills and great follow through on tasks
A problem solver at heart with a genuine interest in learning by helping, bringing a solutions-oriented approach to administrative challenges
Enthusiasm to work with the larger admin team on process improvement, balancing elements of administrative excellence with our own unique corporate culture
Interested in / excited by the idea of handling both complex projects and routine work simultaneously
Ability to guide/mentor junior administrative staff
Sound judgment regarding confidential information, Ability to exercise sensitivity, discretion, judgment, tact and diplomacy given that information handled may be confidential and complex in nature
Superior computer skills (MS Office Suite & Google Suite, required; Workday Expense experience a plus); ability to gather data, compile information, and prepare reports within Excel
Research skills to provide background information and context for external meetings, assemble daily briefing materials, and enable streamlined information flow from the business to deliver timely insights