Senior Business Systems Analyst – NetSuite

What You'll Do...

Business Process Analysis & Optimization: 

• Lead discovery sessions with stakeholders to gather, analyze, and document business requirements. 
• Evaluate current processes and identify opportunities for system enhancements and automation. 
• Recommend best practices for NetSuite configurations, customizations, and integrations. 

NetSuite System Management & Enhancements: 

• Oversee system configurations, including workflows, saved searches, dashboards, and reports. 
• Collaborate with NetSuite Administrators and Developers to design and implement system improvements. 
• Ensure proper governance, compliance, and security standards within NetSuite. 

Integration & Data Management: 

• Work with IT teams to integrate NetSuite with other enterprise applications (e.g., CRM, eCommerce, BI tools). 
• Provide guidance on data migration, system upgrades, and cross-platform data consistency. 
• Oversee API and middleware-based integrations and troubleshoot data exchange issues. 

Stakeholder Collaboration & Project Leadership: 

• Serve as the liaison between business teams, IT, and external vendors to align NetSuite capabilities with organizational needs. 
• Lead or contribute to ERP-related projects, from requirements gathering to post-implementation support. 
• Develop and deliver training materials and support end-user adoption. 
• Reporting & Analytics: 
• Build and optimize NetSuite reports, dashboards, and KPI tracking for business insights. 
• Partner with finance, operations, and sales teams to provide data-driven decision support. 

Support & Troubleshooting: 

• Act as a senior point of contact for NetSuite-related issues, working closely with system administrators and developers. 
• Ensure timely resolution of system issues and continuously improve processes to minimize disruptions. 

Who You Are...

• Education & Experience: 
• Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field. 
• 5+ years of experience as a Business Systems Analyst or related role in an ERP environment, with at least 3 years in NetSuite. 
• Experience leading ERP implementations, system upgrades, or large-scale NetSuite enhancements. 
• Technical & Functional Expertise: 
• Deep knowledge of NetSuite ERP modules, including Financials, Inventory, Procurement, Order Management, and CRM. 
• Hands-on experience configuring NetSuite, including workflows, saved searches, and dashboards. 
• Familiarity with SuiteScript, SuiteFlow, and SuiteAnalytics. 
• Understanding of API-based integrations, middleware solutions, and system architecture. 

Soft Skills & Leadership: 

• Strong communication skills, with the ability to translate business needs into technical requirements. 
• Experience managing cross-functional projects and working with multiple stakeholders. 
• Ability to work independently and make data-driven recommendations. 
• Preferred Certifications & Skills: 
• NetSuite ERP Consultant or NetSuite Administrator certification is a plus. 
• Experience with Agile, Scrum, or Waterfall project management methodologies. 
• Exposure to SQL, JavaScript (SuiteScript), or other ERP scripting languages.