WHAT YOU’LL DO
As a Fulfillment Operations Professional under the National Service Program, you will be part of the team that ensures that blood products & medical products are delivered from our distribution centers to health care facilities in a safe, reliable, and fast manner. By joining us, you will therefore be contributing to our mission of ensuring that every human on Earth has instant access to vital medical supplies. Your main responsibilities will include:
- Customer Service & Order Fulfillment: You will assist in the safe packaging of up to 300+ packages per day, perform critical quality checks, communicate with Zipline customers to ensure safe and smooth fulfillment of all customer orders.
- Inventory & Warehouse Management: Assist in organizing and managing supplies and equipment to ensure as the company scales, proper management procedures are in place.
- Product Handling: Assist in managing & preparing packages to be delivered via drone to the hospitals and clinics to ensure quality & speed of delivery.
- Best Practices & Safety Management: Work with a team to perform daily quality control, support safety and regulations at the Zipline distribution center.
WHAT YOU’LL BRING
- Essential: Diploma or HND/Bachelor’s Degree preferably in Biomedical Laboratory, Biochemistry, Public Health or related fields of study
- Full professional proficiency in spoken and written English
- Passionate about making sure that each component of our supply chain and order processing is handled perfectly
- Proactive with excellent organization and attention to detail
- Obsessed with customer experience and making sure the quality of our deliveries always exceeds expectations
- Upbeat and positive attitude, a collaborator who wants to succeed while also helping teammates grow
- Must be eligible for National Service for the 2025/2026 year
WHAT ELSE YOU NEED TO KNOW
- Must be willing and able to work up to 12 hours per day, nights/weekends shifts
- Must be willing to work for a period of up to 48 hours or more/week
- This is a one-year full-time position based in one of the six Zipline distribution centers in Ghana
- Must be willing to relocate to any of our distribution centers in Ghana
- This program will involve regular communication with customers to process their requests and answer their queries about our stock and seek support
- Women are encouraged to apply, as we believe a balanced team is critical for success
- Must be able to commit to one month period for the Zipline Academy training program
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana