IT TECHNICIAN

Job Summary
The IT Technician is responsible for managing and maintaining IT systems and network infrastructure. The role also involves supporting staff with technical issues.

Key Responsibilities

Network Infrastructure Setup, install and configure

• Routers (wireless and service router)
• Switches (PoE and non-PoE)
• Wireless Access Point (Indoor and outdoor APx)
• Network storage systems (NAS and SAN Boxes)
• Structured Cabling and Network cabling (CAT5/6)
• Terminate and install Network cabinets, patched panels and cords, faceplate and keystone
• Point to Point (PTP) Radios and Point to Multi-Point (PTMP) Radios
• Network Security & UTM Firewalls

Antivirus and endpoint security

Network Server

• Design and implement a Server Infrastructure
• Install and configure Windows Server 2012-2025
• Configure Advanced Windows Server 2012-2025 services

IP Telephony (Voice Over IP)

• Install and Setup
• Voice Gateways (FXO and FXS)
• IP PBX (FXO, GSM and PRI interfaces)
• IP Phones (SIP Phones with LCD Display and Video SIP Phone)

Electronic security

• IP Surveillance & IP CCTV
• Access control & Time attendance
• Step up and configure
• Cameras (Dome, PTZ, Box and Cloud)
• PoE Switches (8-48 ports, 10/100 & 100/1000Mbps)
• Network Video Recorder (NVR)

Qualifications & Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field
• At least 5 years of relevant IT experience in a previous role
• Certification such as CompTIA A+, Network+, CCNA or similar are an advantage

Key Competencies

• Technical expertise
• Attention to detail
• Customer service orientation
• Time management and multitasking
• Communication skills

Working Conditions

• Requires standing for extended periods
• May involve weekend and holiday work
• Work is performed in both interior and exterior work environment, and may be exposed to dusty environments
• Must be able to lift (75lbs), carrying (25lbs), pushing (50lbs) and pulling (50lbs)
• Ability to climb ladder / stairs and maintain balance
• Occasional stooping, kneeling, crouching and reaching
• Must be able to perform physically demanding jobs such as chiseling, cutting, laying of pipes, running of cable etc.
• The work environment involves minimal exposure to physical risks.