OPERATIONS COORDINATOR

ABOUT THE POSITION
We are looking for an experienced operations coordinator to support the implementation of efficient processes across the unit to drive business growth. The role focuses on reviewing operational methods, coordinating logistics activities, and recommending improvements.


RESPONSIBILITIES

- Logistics & Distribution Management
Coordinate and monitor customer gas orders, delivery schedules, routing, and movement of LPG cylinders and accessories to ensure timely, safe, compliant, and cost‑effective distribution. Identify and report operational issues and continuously implement process improvements to enhance efficiency, turnaround time, and safety performance.

- Team Supervision & Resource Allocation
Supervise drivers, delivery agents, loading teams, and technical staff by scheduling dispatch activities, allocating resources based on workload and safety needs, providing daily operational guidance, and ensuring continuity of operations, including serving as backup within the Operations Unit when required.

- Safety, HSSE & Compliance Oversight
Ensure strict compliance with LPG safety standards, HSSE policies, and regulatory requirements by supervising safe handling, transportation, installation, maintenance, and repairs. Maintain technical logs, respond to gas‑related emergencies, investigate HSSE incidents or complaints, and take corrective actions where necessary.

- Technical & Installation Management
Oversee installation, inspection, maintenance, and modification of LPG cylinders, regulators, tanks, and related equipment. Conduct technical assessments of customer sites, supervise fabrication and installation of cylinder cages, and ensure all works meet approved company and safety standards.

- Performance Management & Training
Maintain high standards of discipline, competence, and operational excellence by conducting performance evaluations, identifying training needs especially in LPG safety and promoting a strong safety culture across logistics and delivery teams.                                                                                                                                                                                  

 Reporting & Documentation                                                                                                                                                                                                                                                                               Prepare and submit daily, weekly, and periodic operational reports while maintaining accurate documentation for deliveries, installations, maintenance, and safety inspections. Analyze operational data and recommend improvements to enhance safety, efficiency, and customer satisfaction.

QUALIFICATIONS
- Hands‑on experience in implementing operational processes
- Strong project management and organizational skills
- Knowledge of operational principles and policies
- Excellent communication skills (verbal and written)
- Strong analytical and problem‑solving skills
- Proficiency in Microsoft Suite and database software
- Flexible working on public holidays and weekends