Responsibilities
Driving Growth through Focusing on the Customer
- Maintain deep understanding of customer business needs, KPIs, and strategic priorities.
- Guide peers in aligning TeKnowledge solutions with customer goals and translating features into tangible business outcomes.
- Lead digital transformation initiatives that create business value and drive impact.
- Enable and coach cross-functional teams to co-develop strategic account plans.
- Align partner and internal resources to customer and industry-specific needs.
- Identify opportunities for new revenue, adoption, and customer relationship growth across the portfolio.
Sales & Business Excellence
- Oversee revenue forecasting and progress tracking within the assigned portfolio and market segments.
- Set strategic goals and priorities, manage pipeline health, and drive alignment with business objectives.
- Guide planning and prioritization across multiple complex accounts.
- Lead execution of corrective actions in response to escalations or blockers, and drive root-cause resolution.
- Engage in contract negotiation, risk management, and revenue protection strategies.
- Foster a high-performing virtual team, ensuring consistent delivery excellence and customer satisfaction.
Strategic Relationship Management
- Expand and manage a strong network of key decision-makers, partners, and stakeholders.
- Partner with internal teams and customers to develop long-term digital strategies.
- Drive strategic marketing and go-to-market initiatives in collaboration with business and technical leads.
- Identify and onboard new partners/vendors to accelerate growth in emerging markets.
Qualifications
- 10+ years of experience in B2B technology/services sales and strategic account management.
- Proven knowledge in Cybersecurity, AI/Automation, Customer Experience (CX), professional services, or digital skilling/change management programs.
- Fluency in English and one or more regional languages.
- Strong executive presence with excellent written and verbal communication skills.
- Willingness and ability to travel within the Africa region.
- Experience working with enterprise and government clients is a strong advantage.
Salary
Competitive
Monthly based
Location
Kurmin Musa, Kaduna State, Nigeria
Job Overview
Location
Kurmin Musa, Kaduna State, Nigeria
