Job Description
General Administrative Support:
- Provide day-to-day administrative support, including filing, data entry, photocopying, scanning, and document management.
- Handle phone calls, emails, and correspondence, directing inquiries to appropriate offices.
- Maintain and update electronic and manual filing systems, ensuring easy retrieval of information.
- Prepare, proofread, and format official documents, reports, letters, and presentations.
- Ensure confidentiality and security of sensitive institutional information.
Academic and Student Support:
- Assist faculty with administrative tasks such as preparing teaching materials, scheduling meetings, and organizing course documents.
- Support student services, including registration, course scheduling, and academic record-keeping.
- Coordinate logistics for lectures, examinations, and student-related events.
- Maintain student records in compliance with ACM policies.
- Assist in the collation of information and documents related to examinations and assessments.
Office Management:
- Oversee office supplies inventory, ensuring timely procurement and distribution of materials.
- Manage office equipment and liaise with ICT support for technical assistance when needed.
- Develop and implement organizational systems to improve office efficiency.
- Ensure the smooth daily operation of administrative offices, including scheduling and booking facilities.
Event and Meeting Coordination:
- Organize and schedule statutory meetings and appointments.
- Prepare agendas, take Minutes, and distribute follow-up communications for meetings.
- Assist in planning and coordinating workshops, faculty meetings, student orientations, and other institutional events.
- Arrange logistics for Guest lecturers, External partners, and Visiting scholars.
Financial and Procurement Support:
- Assist in processing invoices, purchase orders, and expense reimbursements.
- Maintain budgetary records for administrative office expenses.
- Liaise with vendors and service providers for procurement and contract management.
Human Resources and Personnel Support:
- Support recruitment processes, including scheduling interviews and maintaining HR records.
- Assist with staff onboarding and orientation programs.
- Maintain employee records and ensure compliance with ACM policies.
Compliance and Policy Adherence:
- Ensure adherence to ACM’s institutional policies, accreditation standards, and regulatory guidelines.
- Assist in preparing reports and documentation required for audits, compliance reviews, and quality assurance processes.
- Support the implementation of institutional policies and procedures.
Other Duties:
- Act as a liaison between different Disciplines and Units to facilitate smooth communication and workflow.
- Support special projects and institutional initiatives as assigned.
- Perform other duties as needed to enhance the efficiency and effectiveness of ACM’s operations.
Post Qualification & Experience:
- Bachelor’s degree in Business Administration, Office Management, or a related field (Master’s degree is an advantage).
- Minimum of 2-3 years of administrative experience, preferably in an academic or healthcare setting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Database management.
- Experience with student information systems, financial management, or event coordination is a plus.
Skills & Competencies:
- Strong organizational and multitasking skills with attention to detail.
- Excellent verbal and written communication skills.
- High sense of professional integrity and commitment to excellence.
- Ability to handle confidential information with discretion.
- Strong problem-solving and critical-thinking skills.
- Ability to work independently with minimal supervision and as part of a team.
- Ability to work under pressure and meet deadlines.
- Must be an innovative thinker with strong conceptual skills.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana
