Human Resource Executive

Key Responsibilities

1.  Provide support to supervisors and staff to develop the skills and capabilities of staff.

• Ensure that accurate job descriptions are in place.
• Provide advice and assistance with writing job descriptions.
• Provide advice and assistance when conducting staff performance evaluations 
• Identify training and development opportunities.
• Provide basic counseling to staff who have performance related obstacles.
• Provide advice and assistance in developing Human Resources plans.
• Set up personnel records for new employees and conduct orientation for new hires   on a weekly rotational schedule.
• Calculate the turnover report for property use at each period end.
• Enroll employees in the various benefits programs, assist them with any benefits changes, concerns, problems or questions, acting as a corporate liaison
• Responsible for maintaining and ordering sufficient office supply levels and enrollment forms.
• Act as backup for the Human Resources Supervisors functions to ensure that all duties are completed in a timely manner
• Act as an alternate in the Payroll Administrator function; assist with any of the payroll office functions.

2. Monitor staff performance and attendance activities

• Monitor daily attendance.
• Investigate and understand causes for staff absences.
• Recommend solutions to resolve chronic attendance difficulties.
• Provide basic counseling to staff that have performance related obstacles.
• Provide advice and recommendations on disciplinary actions.
• Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity.
• Inform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.

3. Coordinate staff recruitment and selection process to ensure a timely organized and comprehensive procedure is used to hire staff.

• Provide advice and assistance to supervisors on staff recruitment.
• Ensure that all vacancies are posted on Kempinski’s recruitment website.
• Schedule and organize interviews.
• Participate in applicant interviews.
• Conduct reference checks on possible candidates.

1. Inform unsuccessful applicants.

• Conduct exit interviews.

4. Provide information and assistance to staff, supervisors and Council on Human Resources and work-related issues.

• Explain and provisions of the HUMAN RESOURCES policy.
• Explain employment standards and legislation such as workers compensation, labour standards and Fair Practice Act.
• Organize the transitional provisions of employee compensation, pay and benefits when positions are transferred or new positions are funded through contribution agreements and other special funding arrangements.
• Arrange for the repairs of computers and other office equipment and assist with organizing staff to carry out work due periods of equipment shutdowns.
• Develop and implement a Human Resources plan and personnel management policies and procedures.
• Promote workplace safety.
• Provide advice and assistance to staff and management on pay and benefits systems.
• Assist employees with any general questions and concerns, referring them to the proper channels for assistance if necessary, maintaining strict confidentiality.
• Produce informational programs for all employees’ reference corporate programs and enrollment such as Annual Enrollment, Stock Purchase, and Profit-Sharing Programs.
• Enroll employees and managers in the various benefits programs; assist them with any benefits changes, concerns, problems or questions, acting as a corporate liaison.

5. Laws, Regulations and policies 

• Makes sure Human Resources team follows all applicable laws, hotel policy and corporate standards.
• Ensure all expatriates are documentation are valid and up-to-date and line with Ghana Immigration Service guidelines.

6. Security Health and safety 

• Ensures that all potential and real hazards are reported and reduced immediately.
• Fully understands the hotel’s fire, emergency, and bomb procedures.
• Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
• Monitors and hotel Human Resources staff to follow all applicable laws.
• Ensures that all employees follow safety rules and procedures.
• Takes corrective action where required to improve safety of work areas.
• Ensure that the highest strands of personal hygiene, dress, uniform, appearance, body language and conduct of your team and maintained by all employees in the department.
• Ensures that no hotel property of any kind is brought out of the hotel without signed management permission.

Skills, Knowledge & Expertise

• BSc/MSc in Human Resources Management or relevant field
• Familiarity with Human Resources Management Systems and Applicant Tracking Systems
• Certification in HR (e.g., CHRMP SHRM-CP, PHR) is an advantage
• Three (3) years in a similar HR position within a luxury brand or an international company 
• Experience with full-cycle recruiting
• Proficiency in MS Office suite (Word, Excel, PowerPoint) applications.
• Be familiar with labour laws and regulations 
• Excellent oral and written skills
• Planning, Administration skills and organizational skills
• Problem Solving & Decision-Making skills
• Be familiar with local social insurance policies