JOB PURPOSE
The Administrative Assistant will provide administrative and operational support to ensure the efficient running of the workspace and office activities. The role involves handling communication, coordinating schedules, supporting clients, maintaining records, and assisting management with daily operational tasks.
The ideal candidate should be highly organized, professional, adaptable, and capable of working with minimal supervision in a fast-paced environment.
KEY RESPONSIBILITIES
Administrative & Office Support
- Support the daily administrative operations of the workspace
- Manage office correspondence including emails, phone calls, and client inquiries
- Maintain organized filing systems, records, and office documentation
- Schedule meetings, appointments, and workspace bookings where necessary
- Assist in preparing reports, presentations, and administrative documents
- Monitor office supplies and ensure the workspace remains organized and functional
Client & Front Desk Support
- Welcome visitors, clients, and members professionally
- Provide excellent customer service and support to clients using the workspace
- Assist in resolving customer inquiries and operational concerns promptly
- Support onboarding and coordination of new workspace clients and members
Digital & Communication Support
Job Description Template
- Assist in managing communication platforms such as email, WhatsApp, and social media
- Support internal communication and coordination activities
- Assist with basic data entry, spreadsheets, and administrative tracking
- Support online engagement and workspace promotional activities where required
REQUIREMENTS & QUALIFICATIONS
- Diploma, HND, or Degree in Administration, Business Management, Communication, or a related field
- Previous experience in an administrative, office support, customer service, or receptionist role is an advantage
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to work independently with minimal supervision
- High attention to detail and strong sense of responsibility
- Positive attitude and professional appearance
TECHNICAL SKILLS
Applicants should have basic proficiency in:
Virtual Office Solutions
- Email communication
- Microsoft Excel / Google Sheets
- WhatsApp communication tools
- Social media platforms
- Basic office productivity applications
REQUIRED COMPETENCIES
- Strong interpersonal and communication skills
- Good customer service orientation
- Time management and organizational skills
- Problem-solving and adaptability
- Ability to prioritize tasks effectively
- Teamwork and collaboration
- Professionalism and confidentiality
WORKING ENVIRONMENT
- Fast-paced and collaborative co-working environment
- Opportunity to interact with diverse professionals, entrepreneurs, and businesses
- Dynamic workplace that encourages innovation, professionalism, and growth
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana