We are seeking a highly professional and customer-centric Customer Liaison & After-Sales Executive to support our buyers throughout their journey from initial engagement to post-purchase service.
Key Responsibilities
Customer tiaison
Serve as the primary point of contact for prospective and existing property buyers.
Build and maintain strong, trusting relationships throughout the sales and occupancy journey.
Coordinate with Sales, Legal, Finance, and Project teams to ensure a smooth customer experience.
After-Sales Service
Manage all post-purchase interactions, including documentation clarification, payment schedule guidance, and handover preparations.
Support clients through snagging, inspection, and unit handover processes.
Address and resolve post-handover concerns such as maintenance requests, defect reporting, and warranty follow-ups.
Monitor and maintain a high standard of customer service across all client touchpoints.
Requirements
Bachelor's degree in Business, Real Estate, Communications, or a related field (preferred).
Minimum of 2 years experience in real estate customer service, after-sales management, or client relations.
Excellent communication and interpersonal skills.
Strong organization, attention to detail, and follow-through.
Ability to remain calm, solution-oriented, and professional at all times.
Proficiency in CRM platforms and Microsoft Office Suite is an
added advantage
Send application and CV including Certificates
NOTE: END OF APPLICATION - January 15th, 2026.
ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED.
LOCATION: 80 SPINTEX ROAD, ACCRA, GHANA, AMENFI PLAZA 5TH FLOOR
Monthly based
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana