About the job
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.
Perks & Benefits
Annual performance-based increases
- Paid time off
- Health and dental insurance or a monthly health stipend
- Holiday bonuses
- Permanent work-from-home setup
- Opportunities for career advancement as we continue to grow
Responsibilities
Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media. - Assist Customers: Support customers with orders, shipping, product details, and returns.
- Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
Requirements
Proficiency in English (both written and verbal) - At least 1 year of online/remote customer service experience
- Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage
- Excellent problem-solving and communication skills
- Adaptable and solutions-oriented mindset
Technical Requirements
Personally owned PC or laptop with an i5 processor or equivalent - Minimum of 15 Mbps for both upload and download internet speed
When applying, use application code: CS
Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana