Customer Success Associates-ghs2500
Location: East legon
Number: 2
Salary: ghs2500
Responsibilities
Handle incoming calls and emails from customers in a professional and courteous
manner.
Respond to customer inquiries, resolve issues, and troubleshoot problems effectively.
Educate customers about Built's digital platform, its features, and its functionalities.
Document customer interactions, inquiries, and resolutions accurately in the CRM
system.
Escalate complex or unresolved issues to the appropriate team members for further
assistance.
Handle telemarketing to prospective customers
Qualifications
Excellent verbal and written communication skills, with a professional and friendly
phone demeanor.
Customer-focused mindset with a genuine desire to assist and support clients.
Proficient computer skills and familiarity with digital platforms and software
applications.
Ability to adapt to new technologies and learn new systems quickly.
Applicant must reside in and around East Legon and its environs
Salary
2500
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana