Role Summary
The Onboarding Officer will be responsible for managing the end-to-end client onboarding process, ensuring all client documentation and compliance requirements are completed accurately and efficiently. The role requires exceptional attention to detail and a strong understanding of customer due diligence and regulatory requirements.
Key Responsibilities
- Coordinate and manage the client onboarding process from initiation to activation.
- Verify customer documentation and ensure compliance with regulatory requirements.
- Conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
- Liaise with prospective clients to obtain required information and documentation.
- Maintain accurate onboarding records and client databases.
- Collaborate with compliance, operations, and customer service teams to ensure smooth onboarding.
- Resolve onboarding-related queries and issues promptly.
- Monitor onboarding performance and recommend process improvements.
Requirements
- Bachelor’s Degree in Business Administration, Banking & Finance, Economics, Law, or a related field.
- Minimum of 2 years’ experience in client onboarding, compliance, customer service, or financial services operations.
- Strong understanding of KYC, AML, and regulatory compliance requirements.
- Excellent communication, organizational, and customer relationship skills.
- High attention to detail and accuracy.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana