Key Responsibilities
Manage daily workflow, monitor staff attendance and punctuality, assign daily tasks, and maintain a highly professional office environment.
Direct, supervise, and support the Client Investment Advisor, Social Media Lead, and Office Assistant. Ensure deadlines are met and escalate performance issues directly to the CEO.
Own and maintain the master client tracker, ensuring every single client file has a completed checklist and track application stages thoroughly.
Review client documents for absolute accuracy, completeness, proper naming conventions, and filing readiness before final executive or partner review.
Compile and present a comprehensive weekly operations report every Friday detailing active files, pending documents, staff performance, and matters needing CEO approval.
Drive team compliance with approved corporate trackers, standard operating procedures (SOPs), templates, and shared folder structures.
Ensure clients receive timely, professional, and brand-aligned communication via approved channels.
Requirements
HND / Bachelor's Degree in Banking, Finance, Compliance, Business Operations, Investment Advisory, or structured corporate environments is highly preferred.
Proven ability to supervise staff, enforce operational standards professionally, and handle confidential client data with absolute integrity.
Advanced confidence using Microsoft Office, Excel, Google Workspace (Drive, Sheets), and CRM/database systems.
Obsessed with attention to detail, checklists, master trackers, deadlines, and strict documentation control.
Exceptional written and verbal communication skills with the ability to manage escalation processes effectively.
Salary
Competitive
Monthly based
Location
Abuja, Federal Capital Territory, Nigeria
Abuja, Federal Capital Territory, Nigeria