Sr. Exchange Administrator
Education & Skills:
• Minimum of a bachelor’s degree or equivalent.
•Minimum of 5-8 years’ experience in system administration
• Microsoft Certified System Engineer with four years and above experience in managing window enterprise environment.
• More than three years’ experience on virtualisation. (VMware, MS Hypervisor and Huawei Fusion Sphere)
• Windows Server 2012,2016 Administration and Support
• Exchange Online and other M365 tools
• Server and Desktop Virtualisation
• Understanding of Cloud services
• Server and Desktop Virtualisation
• Citrix Administration and Support.
• Server hardware installation, configuration, maintenance, and troubleshooting
• Effective customer service.
• Effective communication skills. ITIL foundation Certification.
• Effective Communication Skills
• Interpersonal and teamwork skills.
• Sound technical documentation skills.
• Customer focused and open minded.
• High level of commitment, accountability, integrity, assertiveness, innovation, confidence, can-do attitude, and attention to detail.
• Ability to work in a multi-cultural environment.
Roles & Responsibilities:
• Build, configure and maintain CUSTOMER servers and server’s environment.
• Perform advanced troubleshooting, diagnosis, and analysis.
• Operate within, contribute to, and maintain a thorough knowledge of relevant standards, policies, processes, and procedures.
• Utilize appropriate management tools to monitor operational service status against SLAs, making recommendations where necessary to ensure optimal performance.
• Implement and monitor server security initiatives.
• Deploy new server-based applications to desktops as required.
• Prepare reliable trend analyses to help determine focus area and develop proactive approaches to incidents management.
• Prepare periodic management reports on Windows infrastructure performance.
• Perform escalation process in line with agreed policies and procedures.
• Design, implementation, support, documentation, and day-to-day administration for:
a. MS AD, DHCP and DNS
b. MS Exchange 2013 and Exchange Online
c. MS Windows 2016 and above
d. SCCM/SCOM Endpoint Configuration Manager
e. EMC, Veritas File and e-mail Archiving
f. MS Threat Management Gateway 2010
g. Citrix XenApp Solutions
h. Server Virtualization
i. All ICT Windows environment
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana