Key Responsibilities
- Document processes and maintain accurate records
- Upload and organize files in Google Drive
- Perform data entry and internal reporting tasks
- Manage emails and communication with clients and vendors
- Support research and document handling
- Create and send statements or invoices, track payments, and record company expenses
- Monitor projects, conduct internal communication & organize company data
- Executing high-volume administrative workflows using established systems and tools.
- Leveraging AI and automation to increase speed and accuracy in task delivery.
- Building and maintaining repeatable processes to streamline client work.
- Managing and optimizing client systems, including inboxes, calendars, and CRMs.
- Coordinating complex scheduling, meetings, and travel arrangements.
- Identifying inefficiencies and proactively improving workflows
- Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails
- Convey information to incoming calls & make calls for appointments or conduct informational inquiries
- Create and send statements or invoices, track payments, and record company expenses
- Research products, purchase goods & secure samples
- prepare lead lists or meeting minutes, transcribe audio recordings, other information, and organize research notes
- Other similar or related tasks
Requirements
- Fluent English (C1/C2) and Spanish
- 6 months to 1 year of experience in administration or virtual assistance
- AI-First Mindset: Proficiency with or a strong willingness to master AI tools like ChatGPT or Claude.
- Strong communication skills across various platforms (phone, email, instant messaging).
- Proficiency with Google Workspace and Microsoft Office
- Excellent communication and problem-solving skills
- Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection
- Bachelor’s or associate degree preferred
Preferred
- Proven experience as a Virtual Assistant or in a similar remote administrative support role.
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Proficiency in using virtual collaboration tools such as Zoom, Microsoft Teams, Slack, Google Workspace, and other cloud-based applications.
- Self-motivated, detail-oriented, and able to work independently with minimal supervision.
- Reliable internet connection and a suitable home office environment for remote work.
- Ability to handle confidential information with discretion and professionalism.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana