CUSTOMER SUPPORT ASSISTANT

Are you looking forward to working with some of the top Telecommunications companies? This is your open door to join a dynamic team that is committed to delivering excellent customer experiences.

CUSTOMER SUPPORT ASSISTANT

Key Duties & Responsibilities:
1.     Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
2.     Provide accurate information about products, services, and promotions.
3.     Assist customers with troubleshooting technical issues and escalating complex cases when necessary.
4.     Handle customer complaints and maintain accurate records of customer interactions.

 Qualifications & Skills:
· A minimum of Diploma, HND, or Degree in any related field.
· Excellent verbal and written communication skills.
· Hands-on experience with computer applications (MS Office etc.).
· Strong problem-solving and multitasking abilities.

Location: Accra, Tema and its Environments

Free transportation: Provided by the Telecom Company.

Applicants should forward their CV to telecomjobs2025@yahoo.com stating in the subject of the email, the vacancy applying for.

Deadline: 30th November, 2025