ADMINISTRATIVE OFFICER

Job Purpose:
The Administrative Officer is responsible for providing high-level executive support to the institutional leadership. This role requires a highly organized, discreet, and proactive professional who can manage complex schedules, coordinate governance meetings, handle VIP protocols, and ensure the smooth operation of the executive office.

Key Responsibilities:

• Executive & Protocol Support:
  • Manage complex calendars, schedule appointments, and coordinate C-Suite travel logistics.
  • Facilitate VIP protocols and manage high-level guest relations.
  • Serve as the primary point of contact for internal and external stakeholders interacting with the executive office.
• Governance & Administration:
  • Prepare agendas and materials for Management Committee (MANCOM) and Executive Committee (EXCO) meetings.
  • Take precise minutes during meetings and track executive action items to completion.
  • Maintain a well-organized digital record management system for institutional documents.
• Communication & Coordination:
  • Draft, edit, and review correspondence, reports, and presentations with exceptional written and verbal communication.
  • Coordinate logistics for virtual and in-person meetings using platforms like Zoom and MS Teams.
• Confidentiality & Operations:
  • Handle sensitive information with absolute discretion and confidentiality.
  • Provide general administrative support to ensure the efficient operation of the executive office.

Qualifications & Requirements:

• Education: Bachelor’s degree in Business Administration, Public Administration, Corporate Communications, or a related field.
• Experience: Minimum of 3–5 years of executive administrative experience supporting C-Suite executives, Founders, or institutional heads.
• Technical Skills: Advanced proficiency in MS Office 365, Google Workspace, virtual meeting platforms (Zoom/Teams), and digital record management.
• Key Attributes:
  • Exceptional written and verbal communication skills.
  • High emotional intelligence and strong interpersonal skills.
  • Absolute discretion and confidentiality.
  • Strict attention to detail and strong problem-solving abilities.