Job Title: Client Account Manager
Location: Kanda, Accra - Ghana
Job Summary
We are seeking a highly skilled and strategic Client Account Manager who will be responsible cultivating and maintaining strong relationships with clients, ensuring their needs are m enveese the sualst exile product and and or This ia guires a dynamic at
Key Responsibilities:
Client Relationship Management:
• Develop and nurture relationships with existing clients to understand their needs and
expectations.
• Serve as the main point of contact for client inquiries, concerns, and requests.
Project Coordination:
• Collaborate with internal teams, including production, design, and logistics, to ensure timely and successful project delivery.
• Monitor project progress and communicate updates to clients regularly.
Sales and Upselling:
: Collaborate iunthe for tealing adite ne services or products to existing clients.
Collaborate with the sales team to generate new business from existing clients.
Client Satisfaction:
Measure and analyze client satisfaction levels.
• Implement strategies to enhance overall client experience and addres any issues promptly.
Communication and Reporting:
• Prepare and deliver regular reports on project status, account performance, and key metrics to clients.
• Conduct client meetings to review progress, discuss upcoming projects, and gather feedback.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana