What you will be doing
- Support English speaking country remit.
- HR queries from employees, Business Functions and HR answered correctly and in compliance with SLA.
- Role model personal commitment to Safety and Orica’s Charter and Values.
- HR queries answered within agreed time frames, customer satisfaction surveys, customer feedback.
- Provide a HR query service to employees, Business Functions and HR via ServiceNow and centralised phone support.
- Participate in continuous improvement processes and problem-solving activities within the team.
- Ensuring accuracy of information and delivery to customers in agreed timeframes.
- Provide lifecycle administration with accurate paperwork, and submission of correct HR forms/online information to ensure compliance for auditing and accuracy of payment to our employees.
- Responsible for employee life cycle related letters i.e. Terminations, Transfers, Change of Employment Conditions etc.
- HR system administration of employee lifecycle related activities for all employees globally i.e. job and compensation changes, position management etc.
- Provide coaching and support to Line Managers and Employees on the use of all HR systems (SuccessFactors).
- Provide first line advice on policy and process via SNOW system and HR support line.
- Manage storage of all employee files digitally.
- Complete mass upload transactions for positions globally when required.
- Participate in team and company projects as required.
- Provide administration support for the compensation annual process including supporting the data validation process with the HRBP’s, administer data requirements for good leavers and offline administration of ratings.
- Complete pre-employment checks for new starters across Orica (English only).
- Provide support for Learning administration activities including management of learning profiles and assignments (low complexity), validation and record maintenance, support of Learning SNOW tickets (basic FAQ) and standard learning reporting.
- Administration of planned leave (annual, personal, extended, family, leave of absence and reporting) including the return-to-work process.
- Provide internal reports (ad hoc) as requested by HR and internal Orica stakeholders.
What you will bring
- Strong administration skills.
- Intermediate-Advance Excel Skills.
- Ability to work with electronic processes and systems with extensive experience working with SAP SuccessFactors.
- An understanding of HR Policies & Procedures.
- An understanding of HR, payroll and superannuation/pension related legislation and statutory requirements.
- 1 -3 years’ experience in a customer service or Admin role, preferably an HR related position.
- Graduate qualifications in HR or Business Studies, an advantage, but not essential.
- Excellent communication skills – both written and verbal.
- Open to a 9 month fixed-term contract.
- Willing to work on a night shift.
Salary
Competitive
Monthly based
Location
Pasig, Philippines, Philippines
Job Overview
Location
Pasig, Philippines, Philippines
