Key Duties & Responsibilities:
1. Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
2. Provide accurate information about products, services, and promotions.
3. Assist customers with troubleshooting technical issues and escalating complex cases when necessary.
4. Handle customer complaints and maintain accurate records of customer interactions.
Qualifications & Skills:
· A minimum of Diploma, HND, or Degree in any related field.
· Excellent verbal and written communication skills.
· Hands-on experience with computer applications (MS Office etc.).
· Strong problem-solving and multitasking abilities.
Location: Accra, East Legon and its Environments
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana