HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
- Administration of OSS applications, preferably Open NMS, HP TeMIP, and other third-party NMS.
- Ensure the performance and quality of the technical platform, servers, applications, etc, by doing proactive preventive checks.
- Co-operate with other Network Operation Centre personnel in trouble and emergencies related to TeMIP applications.
- Change management and governance to handle deployment.
- Filter management & customisation of filters on the TeMIP system.
- Troubleshooting and fault rectification in the OSS system within the SLA time frame.
- JIRA mgmt. on handling requests related to external interface communication and upgrade support.
- Case handling governance and implement TSN & minor patching in Lab & production systems.
KEY SKILLS AND EXPERIENCE
You have:
- Bachelor's or Master’s degree in or related field with 3+ yrs professional experience in telecom/IT operations.
- Working experience in TeMIP for fault and event management.
- Basics of Linux: command-line proficiency, system navigation, basic scripting (shell/awk/sed).
- Work experience in telecom OSS and alarm flow from EMS (Element Management System) to NMS.
- Handling P2/P3/P4 customer incidents, adhering to defined SLAs. Willingness and ability to work in rotational shifts (24/7 support environment).
- Experience with the UCA platform for alarm correlation and fault data aggregation.
- Configuration of new devices in OpenNMS, MIB Loading, ensuring proper data flow, and correlation.
It would be nice if you also had:
- Scripting experience (Shell/Python) for automating routine tasks.
- Exposure to ITIL processes, including Incident, Problem, and Change Management.
- Understanding of SNMP, syslog, and other telemetry protocols.
Salary
Competitive
Monthly based
Location
, Chhindwara, Madhya Pradesh, India, Madhya Pradesh, India
Job Overview
Location
, Chhindwara, Madhya Pradesh, India, Madhya Pradesh, India
