HEAD OF OPERATIONS

EDUCATIONAL QUALIFICATIONS 
Bachelor’s degree in Education, Educational Administration, Business Administration, Management, Leadership, or a related field 
Master’s degree in Educational Leadership, Management, Administration, or related discipline is an advantage 
Professional certifications in Project Management, Operations, HR, Leadership, or Administration will be an added advantage 

PROFESSIONAL EXPERIENCE 
Minimum of 3-5 years’ experience in school administration, operations management, educational leadership, or institutional coordination 
Experience coordinating multiple departments and institutional systems 
Experience working with parents, staff, management teams, and external stakeholders 
Experience in admissions coordination, onboarding, logistics, and operational management 
Experience in report writing and institutional communication 

PERSONAL ATTRIBUTES 
Highly proactive and detail-oriented 
Professional and emotionally intelligent 
Strong sense of accountability and integrity 
Team player with excellent coordination abilities 
Adaptable and solution-driven 
Committed to maintaining institutional culture and standards 

CORE SKILLD & COMETENCES 
Strong leadership and supervisory skills 
Excellent organizational and operational management abilities 
Strong communication and interpersonal skills 
Ability to coordinate multiple departments and activities effectively 
Strong problem-solving and decision-making skills 
Ability to manage institutional schedules, meetings, and logistics 
Strong report writing and documentation skills 
Ability to maintain professionalism, confidentiality, and accountability 
Ability to work under pressure and meet deadlines 
Strong stakeholder engagement and relationship management skills 

TECHNICAL & ADMINISTRATIVE SKILLS 
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)  
Ability to manage emails, correspondence, and institutional communication  
Familiarity with school management systems and digital communication platforms  
Ability to support website and social media communication activities