OPERATIONS MANAGER

We are seeking a highly experienced and proactive Operations Manager to oversee and drive operations within our hospitality/shortlet business. This is a strategic role for a results-driven professional who will work closely with the CEO to ensure smooth operations, business growth, and excellent client experience.


Role Overview:
The ideal candidate is not just operationally sound but also commercially aware, tech-savvy, and capable of managing both the business and its brand presence. This role requires someone who understands the dynamics of shortlet apartments, hospitality management, and digital visibility.

Key Responsibilities:

* Oversee day-to-day operations of the shortlet/hospitality business
* Ensure excellent guest experience and service delivery
* Manage bookings, occupancy rates, and revenue optimization
* Supervise staff and coordinate maintenance activities
* Work closely with the CEO on strategy, growth, and business decisions
* Handle client relations and resolve issues efficiently
* Manage and grow the company’s social media presence (content, engagement, visibility)
* Identify opportunities to improve operations and increase profitability

Requirements:

* Male (as specified for this role)
* Proven and extensive experience in hospitality, shortlet, or related industry
* Strong understanding of shortlet operations and guest management
* Social media savvy with the ability to manage and grow online presence
* Excellent leadership, communication, and organizational skills
* High level of professionalism and accountability
* Ability to work closely with executive leadership
* Must reside within the Lekki axis (preferably close to Orchid, Lekki)