ESSENTIAL DUTIES
- Bilingual in French and English required
- Promote a positive community atmosphere by welcoming tenants and visitors to the office
- Serve as point of contact for tenants phoning the main office; answer incoming calls, respond to voicemail and check community emails throughout the day.
- Follow up on tenant concerns
- Assist tenants with inquiries including rent and utility payments
- Manage office coordination such as contractor key sign outs, oversee visitor access, direct couriers/deliveries and book amenities for tenants.
- Manage office inventory, office supplies and kitchen items as required.
- Check mailbox and drop box throughout the day
- Prepare and distribute tenant communication as required, including rent receipts, application to alter and tenancy documentation as needed
- Assist tenants in creating and following up on Work Orders (WO)
- Assist tenants to access and use ‘Parkbridge Connect’
- Manage community-specific notices (e.g., BBQs, appreciation events) and monitor community board postings.
- Document management (scan/upload/send items and notices as needed)
Salary
Competitive
Monthly based
Location
Ottawa, Ontario, Canada
Job Overview
Location
Ottawa, Ontario, Canada