We are seeking a professional, courteous and customer-focused Administrative Assistant to serve as the first point of contact for clients, visitors and other stakeholders. The successful candidate will provide excellent reception and administrative support while
maintaining a professional image of the organisation.
Key Responsibilities
• Receive and welcome clients, visitors and stakeholders professionally.
• Manage incoming calls, enquiries and correspondence and direct them appropriately. • Provide accurate information on the organisation's services and pension-related enquries within the scope of the role.
• Schedule appointments and manage the reception area.
• Receive, record and distribute incoming documents and correspondence.
• Support client registration, documentation and basic administrative processes.
• Maintain accurate visitor and reception records.
• Liaise with internal departments to resolve or escalate client enquries.
• Handle confidential client information with discretion.
• Support general administrative and customer-service activities as required.
Qualifications & Experience
• HND or Bachelor's degree in Business Administration, Finance, Human Resources or a related discipline. • 2-3 years' relevant experience, preferably in pensions, banking, insurance, financial services or a professional services environment.
• Strong written and verbal communication skills.
• Good understanding of customer service principles.
• Knowledge of Ghana's pensions industry will be an advantage.
Application Interested candidates should submit their CV and a brief cover letter to our email
Subject: Application - Administrative Assistant
Only shortlisted candidates will be contacted.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana