JOB OBJECTIVES
• Develop a marketing plan that will increase market share / penetration. Incumbent is expected to increase the business of the Branch by increasing the number of new accounts and developing new business areas.
• Introduce, define and develop a combination of operating processes, management systems, business structure and culture that gives the Bank the capacity to deliver on its values.
• Responsible for generating activities that will help improve team performance.
DUTIES AND RESPONSIBILITIES
• Responsible for ensuring that quality staff are recruited, motivated, trained and retained in the branch, and ultimately, in the Bank.
• Develop a marketing plan that will increase market share / penetration. Incumbent is expected to increase the business of the Branch by increasing the number of new accounts and developing new business areas.
• Review the marketing plan of the branch and prepare target market study covering the industries / markets defined to serve
• Prepare written call reports in format determined by management and periodically follow up “close” sales
• Ensure adequate adherence to Credit policies, processes and procedures
• Foster involvement in the ‘team’ concept by listening, sharing ideals and information in the interest in the Bank
• Ensure customer facilities applications are thoroughly appraised, review all applications, and make appropriate recommendations / decisions
• Conduct collateral inspections and appraisals. Assemble and process files and forward processed applications to management with recommendations
• Monitor and initiate recovery action on non-performing loans
• Identify the needs of accounts holders / customers and buyer values and proactively seek to provide products / services to meet identified needs
• Ensure new accounts are adequately coded to ensure proper MIS classification
• Provide regular reports / updates for management attention
• Provides leadership, coaching, training/development and supervision to all members of its team.
• Any other duties as assigned by Supervisor
KEY PERFORMANCE INDICATORS
• Cards 90% | Instant Banking 50% |Online Banking 25%
• Retail Customer Acquisition
• Savings Deposit Growth Achievement
• Demand Deposit (LCY & FCY)
• SME Deposit Growth Budget Achievement
• Trade Volumes & Export Proceeds
• Total Loans Growth Budget Achievement
• Total Deposits Growth Budget Achievement
• NPL Ratio
• Internal Audit Rating (Min Rating of Satisfactory)
• PBT
• Quality of leadership and management as evidenced by managerial cohesiveness, effectiveness and unity of purpose around the corporate vision
MINIMUM EDUCATION QUALIFICATIONS
• Minimum educational level – First Degree in Social Science or Accounting
• Previous Work Experience Requirements
• Minimum requisite experience - 10 years relevant experience
KEY COMPETENCIES
• Knowledge of the basic profit goals of the Bank for the purpose of integrating them with individual and branch marketing goals and objectives.
• Knowledge of Loans Administration and Accounts Management.
• Excellent knowledge of the Bank’s products and services
• Excellent marketing /selling and negotiation skills
• Knowledge of basic banking operations and processes / product knowledge.
• Good knowledge of Financial Analysis
• Excellent knowledge of operating environment and major business transaction dynamics as they relate to the business location
LOCATIONS: Suru-Alaba Branch, & other Branches in Lagos
Salary
Competitive
Monthly based
Location
Lagos, Lagos State, Nigeria
Lagos, Lagos State, Nigeria