You will be the voice of Pram Express. We need a friendly communicator who understands how to build our brand reputation through every digital interaction, ensuring that every client we help feels supported, valued, and heard.
Key Responsibilities:
Brand Engagement: Respond to customer inquiries via email and social media with a tone that reflects our brand values.
Problem Solving: Resolve order and service issues promptly to turn challenges into positive experiences.
Feedback Loop: Monitor digital channels for customer feedback to help us improve our service.
Requirements
Bchelors Degree / HND / Diploma in
- Marketting
- Business Administration
- Social Sciences And any related field
Preferred Skills
Digital Fluency: Strong proficiency with digital tools (Google Workspace/Office) and comfortable navigating social platforms.
Brand Awareness: Understanding how to maintain a professional brand image through digital content.
Communication: Excellent written and verbal English with an eye for grammar and tone.
Organization: A proactive approach to managing tasks and an obsession with accuracy.
Should be willing to work on Saturdays
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana