EXECUTIVE ASSISTANT

Job Description

Clatural is a fast-growing fashion brand committed to delivering premium-quality apparel that blends creativity, craftsmanship, and elegance. We are seeking a highly organized, proactive, and results-driven professional to join our team in the dual role of Executive Assistant + Quality Control & Sales Specialist.

This unique position combines executive support, quality assurance, customer relationship  management, and business development. The successful candidate will play a critical role in supporting the CEO, maintaining our luxury quality standards, and driving sales growth while contributing to the continued success of the Clatural brand.

If you are passionate about fashion, possess exceptional organizational skills, and thrive in a fast-paced environment, we would love to hear from you.

Key Responsibilities

Executive Support

• Provide high-level administrative and executive support to the CEO.
• Manage the CEO’s calendar, appointments, travel arrangements, and daily schedule.
• Coordinate internal and external meetings and prepare meeting agendas and minutes.
• Handle confidential correspondence, emails, reports, and official documentation.
• Serve as the primary liaison between the CEO, internal teams, clients, suppliers, and external stakeholders.
• Track action items and ensure timely execution of assigned tasks.
• Support strategic projects and other business initiatives as directed by the CEO.

Quality Control

• Monitor production processes to ensure compliance with Clatural’s premium quality standards.
• Conduct quality inspections throughout production and before customer delivery.
• Identify defects or inconsistencies and work closely with production teams to implement corrective actions.
• Ensure consistency in craftsmanship, finishing, sizing, and packaging.
• Maintain quality control records and prepare quality assurance reports.
• Recommend continuous improvement initiatives to enhance product quality and customer satisfaction.

Sales & Business Development

Management

• Execute sales and marketing strategies to increase brand visibility and revenue.
• Build and maintain strong relationships with existing and prospective clients.
• Identify new business opportunities and strategic partnerships.
• Respond promptly to customer enquiries and manage the sales process from lead generation to closing.
• Achieve individual and team sales targets.
• Represent Clatural professionally at networking events, exhibitions, and promotional activities.

Marketing & Brand Growth

• Support the planning and execution of marketing campaigns across digital and traditional platforms.
• Assist in creating engaging content for social media and promotional activities.
• Monitor market trends, customer preferences, and competitor activities.
• Contribute ideas that strengthen Clatural’s brand positioning and customer experience.
• Promote customer loyalty through exceptional service and relationship management.

Qualifications

Applicants should possess:

• A minimum of a Bachelor’s Degree in:
  • Business Administration
  • Marketing
  • Fashion Management
  • Communications
  • Public Relations
  • Or a related discipline.

Professional certifications in Sales, Marketing, Project Management, or Executive Administration will be an added advantage.

Experience

• Minimum of 2–4 years’ professional experience in Executive Administration, Sales, Customer Service, Fashion Retail, Business Development, or Quality Control.
• Previous experience within the fashion, apparel, retail, or luxury goods industry will be a strong advantage.

Required Skills & Competencies

Technical Skills

• Strong administrative and executive support skills.
• Excellent organizational and time management abilities.
• Experience in quality assurance and production monitoring.
• Sales, customer relationship management, and business development skills.
• Digital marketing and social media management experience is an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using CRM systems and project management tools is desirable.

Core Competencies

• Excellent written and verbal communication skills.
• High level of professionalism, integrity, and confidentiality.
• Strong attention to detail.
• Analytical and problem-solving mindset.
• Ability to multitask and work under pressure.
• Strong interpersonal and negotiation skills.
• Customer-focused with a passion for delivering exceptional service.
• Self-motivated, proactive, and results-oriented.
• Passion for fashion, innovation, and continuous improvement.

Why Join Clatural?

At Clatural, you’ll become part of a creative and ambitious team dedicated to redefining luxury fashion. This role offers the opportunity to work directly with executive leadership, contribute to business growth, uphold exceptional product quality, and make a meaningful impact in a fast-growing fashion brand.

If you’re ready to combine your administrative expertise, quality assurance skills, and passion for sales into one exciting role, we’d love to hear from you.