EXECUTIVE ASSISTANT

Job Description

Clatural is a fast-growing fashion brand committed to delivering premium-quality apparel that blends creativity, craftsmanship, and elegance. We are seeking a highly organized, proactive, and results-driven professional to join our team in the dual role of Executive Assistant + Quality Control & Sales Specialist.

This unique position combines executive support,  quality assurance, customer relationship  management, and  business development. The successful candidate will play a critical role in supporting the CEO, maintaining our luxury quality standards, and driving sales growth while contributing to the continued success of the Clatural brand.

Key Responsibilities

Executive Support

• Provide high-level administrative and executive support to the CEO.
• Manage the CEO’s calendar, appointments, travel arrangements, and daily schedule.
• Coordinate internal and external meetings and prepare meeting agendas and minutes.
• Handle confidential correspondence, emails, reports, and official documentation.
• Serve as the primary liaison between the CEO, internal teams, clients, suppliers, and external stakeholders.
• Track action items and ensure timely execution of assigned tasks.
• Support strategic projects and other business initiatives as directed by the CEO.

Quality Control

• Monitor production processes to ensure compliance with Clatural’s premium quality standards.
• Conduct quality inspections throughout production and before customer delivery.
• Identify defects or inconsistencies and work closely with production teams to implement corrective actions.
• Ensure consistency in craftsmanship, finishing, sizing, and packaging.
• Maintain quality control records and prepare quality assurance reports.
• Recommend continuous improvement initiatives to enhance product quality and customer satisfaction.

Sales & Business Development

Fashion & Style

• Execute sales and marketing strategies to increase brand visibility and revenue.
• Build and maintain strong relationships with existing and prospective clients.
• Identify new business opportunities and strategic partnerships.
• Respond promptly to customer enquiries and manage the sales process from lead generation to closing.
• Achieve individual and team sales targets.
• Represent Clatural professionally at networking events, exhibitions, and promotional activities.

Marketing & Brand Growth

• Support the planning and execution of marketing campaigns across digital and traditional platforms.
• Assist in creating engaging content for social media and promotional activities.
• Monitor market trends, customer preferences, and competitor activities.
• Contribute ideas that strengthen Clatural’s brand positioning and customer experience.
• Promote customer loyalty through exceptional service and relationship management.

Qualifications

Applicants should possess:

• A minimum of a Bachelor’s Degree in:
  • Business Administration
  • Marketing
  • Fashion Management
  • Communications
  • Public Relations
  • Or a related discipline.

Professional certifications in Sales, Marketing, Project Management, or Executive Administration will be an added advantage.

Experience

• Minimum of 2–4 years’ professional experience in Executive Administration, Sales, Customer Service, Fashion Retail, Business Development, or Quality Control.
• Previous experience within the fashion, apparel, retail, or luxury goods industry will be a strong advantage.

Required Skills & Competencies

Technical Skills

• Strong administrative and executive support skills.
• Excellent organizational and time management abilities.
• Experience in quality assurance and production monitoring.
• Sales, customer relationship management, and business development skills.
• Digital marketing and social media management experience is an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using CRM systems and project management tools is desirable.

Core Competencies

• Excellent written and verbal communication skills.
• High level of professionalism, integrity, and confidentiality.
• Strong attention to detail.
• Analytical and problem-solving mindset.
• Ability to multitask and work under pressure.
• Strong interpersonal and negotiation skills.
• Customer-focused with a passion for delivering exceptional service.
• Self-motivated, proactive, and results-oriented.
• Passion for fashion, innovation, and continuous improvement.