HUMAN RESOURCE OFFICER

Main Duties

1. Performance Management
   – Review and continuously improve the performance review template to ensure it effectively captures comprehensive and meaningful performance data.
   – Coordinate and schedule performance review meetings between line managers and team members.
   – Track completion rates and follow up with line managers to ensure timely completion of performance reviews.
2. Talent Acquisition
   – Receive and review recruitment requisitions to ensure completeness and appropriate approvals.
   – Draft and publish job advertisements across appropriate platforms.
   – Coordinate shortlisting, interviews, assessments, and selection processes.
   – Conduct reference and background checks where necessary.
   – Coordinate structured onboarding programs for new hires.
3. Offboarding.
   – Conduct exit interviews and document feedback.
   – Ensure retrieval of all company assets (laptops, ID cards, documents, etc.).
4. Employee Relations
   – Serve as a first point of contact for employee relations matters.
   – Conduct preliminary fact-finding and investigations where required.
   – Support disciplinary processes by ensuring procedural fairness and due process.
   – Maintain accurate documentation of disciplinary and grievance proceedings.
   – Ensure compliance with labour regulations and internal policies.
5. Policy Development and Governance
   – Draft, review, and update HR and sustainability-related policies.
   – Develop implementation plans and communication strategies for newly launched policies.
   – Conduct sensitization sessions to ensure staff understanding and compliance.
   – Monitor policy implementation and recommend updates where necessary.
6. Learning and Development
   – Develop, schedule and facilitate training sessions, workshops and learning programs.
   – Coordinate logistics for training programs, including venue arrangement, materials preparation, equipment setup and communication to participants.
   – Track training hours, maintain accurate training records and attendance registers.
   – Prepare and submit post-training reports and evaluate training effectiveness to ensure learning objectives are achieved.
7. Organisational Culture
   – Support the establishment and management of internal committees.
   – Clarify and document committee mandates, scope, and deliverables.
   – Support continuous improvement by identifying innovative, bold and practical HR solutions to organisational challenges.

Qualification/Requirements

• Bachelor’s degree in Human Resource Management, Management, Organisational Development, Industrial Psychology or a related field.
• Minimum of three (3) years experience in a similar HR role with exposure to analytics and legal compliance.
• Strong knowledge of HR compliance, labour regulations, and HR best practices.
• Excellent interpersonal skills, with the ability to engage stakeholders at all levels.
• Excellent HR data analytics capability, including data interpretation, reporting and insight generation.
• Strong presentation and facilitation skills, both in-person and virtual.
• Exceptional writing skills for reports, policies and professional correspondence.
• Strong problem-solving ability with a proactive and solution-oriented mindset.
• High level of confidence, professionalism and emotional maturity.
• Innovative, daring and willing to challenge the status quo constructively.
• Effectively manage competing priorities and tight deadlines in a fast-paced environment.
• Proficiency in using Google Workspace.
• Experience in integrating ESG principles into HR or organizational initiatives is a strong plus.