Job Summary
ShaQ Express is seeking friendly, professional, and customer-focused individuals to join our Customer Service team. The ideal candidate will handle customer inquiries, resolve complaints, and ensure a positive customer experience while supporting daily operational activities.
Job Description
The Customer Service Officer will serve as the first point of contact for customers, providing accurate information about services, handling complaints efficiently, and maintaining strong customer relationships. The role requires excellent communication skills, patience, and a strong sense of responsibility.
Key Responsibilities
• Respond to customer inquiries via phone, email, and in person
• Handle customer complaints and provide timely resolutions
• Provide accurate information about ShaQ Express services
• Maintain customer records and update databases
• Support daily office and operational activities
• Ensure customer satisfaction and service quality standards
• Work closely with other departments to resolve customer issues
Applicants must live around Haatso and its environs.
Salary
Competitive
Monthly based
Location
Haatso, Ga East Municipal District, Greater Accra Region, Ghana, Greater Accra Region, Ghana
Haatso, Ga East Municipal District, Greater Accra Region, Ghana, Greater Accra Region, Ghana