Job Summary:
We are looking for a Customer Service Officer who is passionate about delivering excellent service and ensuring customer satisfaction. The ideal candidate will serve as the first point of contact for clients, handling inquiries, resolving issues, and maintaining a positive brand image.
Job Description:
The Customer Service Officer will manage client communication channels, address complaints, process requests, and ensure all customer interactions are handled professionally and efficiently.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or in person.
- Provide accurate product and service information.
- Handle customer complaints and follow up to ensure resolution.
- Maintain detailed records of interactions and feedback.
- Collaborate with other departments to enhance the customer experience.
- Promote a positive and professional company image.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana