Job Summary:
Afrisource Hub is looking for an experienced and dedicated Customer Service Specialist to join our growing international remote team. If you’re passionate about helping people, solving problems, and creating exceptional experiences, this is your chance to shine!
Job Description:
The Customer Service Specialist will handle customer inquiries, provide solutions efficiently, and ensure that all clients enjoy the best experience possible. You’ll collaborate with internal teams to maintain high service standards and help improve customer support processes.
Key Responsibilities:
• Handle customer inquiries with professionalism, empathy, and efficiency.
• Resolve customer issues promptly while maintaining a positive experience.
• Collaborate with internal teams to ensure seamless service delivery.
• Track interactions, follow up, and provide feedback to improve service quality.
• Represent the Afrisource Hub standard of excellence in every interaction.
Requirements / What We’re Looking For:
• Minimum of 3 years of proven customer service experience.
• Prior remote work experience is required.
• Excellent written and verbal communication skills.
• Proficiency in using CRM tools.
• A collaborative team player with emotional intelligence and strong attention to detail.
What We Offer:
• Supportive and international remote team environment.
• Opportunities for growth and skill development.
• A dynamic workplace where your voice and ideas are valued.
• The chance to contribute to a purpose-driven company transforming global hiring.
Salary
Competitive
Monthly based
Location
, Coos County, Oregon, United States, Oregon, United States
, Coos County, Oregon, United States, Oregon, United States