Job Summary
The Customer Service Representative will serve as the first point of contact for customers by providing excellent customer support, handling inquiries, resolving complaints, and ensuring customer satisfaction.
Key Responsibilities
- Respond to customer inquiries professionally.
- Handle customer complaints and provide solutions.
- Process customer orders and requests.
- Maintain accurate customer records.
- Promote company products and services.
- Ensure excellent customer experience at all times.
- Escalate complex issues to management when necessary.
Requirements
- Diploma or Degree in Marketing, Communication, or related field.
- Strong communication and interpersonal skills.
- Customer-focused attitude.
- Ability to work in a fast-paced environment.
- Good problem-solving skills.
- Previous customer service experience is an advantage.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana