JOB SUMMARY
A client company is seeking a results-driven and professional Debt Recovery Officer to follow up on outstanding payments, negotiate repayment arrangements, and support the company in achieving its recovery targets.
KEY RESPONSIBILITIES
- Follow up with debtors regarding outstanding payments.
- Negotiate suitable repayment plans and monitor compliance.
- Conduct field visits to locate and engage debtors when necessary.
- Maintain accurate records of collection and recovery activities.
- Escalate difficult or high-risk accounts appropriately.
- Prepare periodic recovery and collection reports.
- Meet assigned recovery targets.
- Maintain professional relationships with customers while protecting the company's interests.
REQUIREMENTS
- Bachelor’s degree/HND in Business Administration, Finance, Accounting, Marketing, Economics, Banking & Finance, or a related field.
- 1–3 years of experience in debt collection, credit control, recovery, sales, customer service, or a related role.
- Knowledge of credit and debt recovery procedures.
- Strong negotiation, persuasion, and communication skills.
- Ability to handle difficult customers professionally.
- Strong follow-up and relationship-management skills.
- Ability to maintain accurate records and work under pressure.
- Willingness to travel and conduct field visits.
- Ability to work independently and as part of a team.
- High level of integrity, confidentiality, and professionalism.
- Target-driven and results-oriented.
Salary
Competitive
Monthly based
Location
Ghana
Job Overview
Location
Ghana