PROJECT MANAGER

Job summary

The Project Manager – Operations plays a central role in the execution, coordination, and development of the company’s core activities. This position sits at the intersection of operations, commercial execution, and client management, ensuring that day-to-day business functions run smoothly while actively contributing to business growth. The role requires a high level of autonomy, ownership, and versatility. As the business scales, the scope of responsibilities and seniority of the position may evolve toward a managerial or director-level role, subject to demonstrated capability, leadership, and results.

Key Responsibilities:

The Project Manager – Operations is responsible for overseeing and coordinating the main operational and commercial functions of the business, including but not limited to:

Operations & Systems

• Manage and monitor digital screens and related operational infrastructure
• Oversee internal systems and operational workflows
• Ensure proper coordination of screen deployment, maintenance, and usage

Campaign & Advertising Execution

• Coordinate the placement and execution of advertising content on screens
• Ensure campaigns are implemented in line with client agreements and timelines
• Act as a liaison between commercial commitments and operational delivery

Commercial & Client Management

• Participate actively in selling advertising slots and closing commercial deals
• Contribute to sales strategy, pitching, and prospecting efforts
• Build, develop, and maintain strong, long-term client relationships
• Ensure proper follow-up on client communication, invoicing, and payments

Financial & Driver Coordination

• Oversee driver-related payments and operational coordination
• Ensure accuracy, transparency, and timeliness of operational and commercial payments

Communication & Coordination

• Coordinate internally across sales, operations, and finance to ensure alignment
• Communicate with external stakeholders including clients, drivers, and partners Strategic Contribution
• Actively contribute ideas, recommendations, and insights to help define and refine company strategy
• Identify operational efficiencies, performance gaps, and growth opportunities

Autonomy & Leadership

• Operates with limited day-to-day supervision
• Expected to take initiative, make informed decisions, and manage priorities independently
• As the business grows, will progressively help build, structure, and manage a team

Required Experience

• Minimum 5 years of professional experience in:
• Communication, marketing, or related fields
• Client management and commercial negotiation
• Sales strategy, pitching, prospecting, and deal closing

Preferred Background

• Experience in advertising, media, marketing solutions, or technology- enabled services
• IT-related experience is a strong advantage, particularly in environments involving digital platforms, infrastructure, or technology-driven solutions

Core Skills & Competencies

• Strong presentation skills, including the ability to create professional and persuasive PowerPoint presentations
• Ability to present and explain technical, digital, or infrastructure-based offerings in a compelling and accessible manner
• Excellent relationship-building skills, with the ability to engage stakeholders, build trust, and sustain long-term client connections
• Persuasive communication and negotiation skills, with demonstrated ability to convince clients and drive purchase decisions
• Strong analytical thinking, including the ability to interpret data, derive insights, and develop evidence-based recommendations
• Strong organizational and project coordination skills
• Client-oriented, results-driven mindset
• Comfortable operating in a fast-paced startup / scale-up environment
• Strategic thinker, proactive, reliable, and solution-oriented

Languages

• English required
• French is a strong plus, given regional and international growth potential

Career Opportunity

This role is suited for a professional looking to build a long-term career within one of the most innovative marketing solutions currently available in Ghana.

The position offers:

• Significant autonomy and impact
• Exposure to top multinational brands
• A dynamic and entrepreneurial working environment
• Strong potential for career progression, including evolution toward a managerial or director-level role, depending on performance and leadership demonstrated