VACANCY
RECEPTIONIST / CASHIER
REPORTS TO
House Manager, Front Office Manager
REQUIREMENTS:
Minimum of Higher National Diploma/ BSc. Hospitality Management.
• Minimum of 2 years' experience in a 4* to 5* hotel in a
Front Office Position.
• Ability to analyze information and using logic to address work-related issues and problems.
•Ability to maintain a high sense of integrity, being honest and ethical.
• Ability to work extra hours, extra shifts and be willing to cover for a gap in the schedule.
• Ability to speak French, an added advantage.
• Ability to use the applications of Microsoft office, including word, excel and Opera.
SPECIFIC RESPONSIBILITIES:
• Handles guest check-ins and check outs effectively.
• Administers all reservations, cancellations and no-shows, in line with company policy.
• Allocate rooms for crew and ensure that the crew list has the Terms & Conditions of the hotel.
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via email.
• Be abreast with current promotions and hotel pricing in order to provide information to guests when requested while maximizing bedroom sales
• Deals with credit card and cashiering transactions.
• Performs daily pit- checks.
• Prepares full credit limit report, send letters to guest and follow up on payments.
• Prepare end of shift summary report.
• Evacuates guests in cases of emergency, and acts as first point of contact.
• Assist in keeping the hotel reception area clean and tidy at all times.
• Delivers excellent customer service at all times.
• Ensures that all guests complaints are handled appropriately, efficiently and most importantly are resolved
DATE REQUIRED
:
CURRENT
CLOSING DATE
5th September 2025
Kindly send your CV's, certificates and contact phone numbers to
Email: labadihrmanager@labadibeachhotelgh.com
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana
