We are looking for a Retail Facilities and Compliance Manager to join our team as we scale up and drive digital and financial inclusion across our markets.
You will be responsible for ensuring safety, security, and structural compliance across all M-KOPA retail locations. Leading the charge in creating robust systems and ensuring the physical integrity of our locations, you’ll drive compliance with Environment Health & Safety, security, and retail build standards.
You will play a key role in managing third-party providers, retail shop builds, emergency preparedness, and fostering a safety-first culture across all operational areas.
Expertise
We’re looking for a proactive, detail-oriented professional with strong experience in EHS, facilities, and security management—particularly across multi-site retail operations. You’ll lead shop builds, ensure compliance with safety standards, manage third-party vendors, and drive emergency preparedness.
You should be confident in audits, risk assessments, and crisis response. Your role will be pivotal in maintaining M-KOPA’s physical safety, security, and operational excellence.
Key strengths include stakeholder engagement, strong project and time management, problem-solving, and a calm presence under pressure.
Key Responsibilities
Health & Safety
- Drive EHS strategy, performance metrics, and regulatory compliance
- Develop and enforce safety policies and shop build standards
- Lead emergency response planning, risk assessments (HIRA), and incident reporting
Audits & Training
- Conduct audits, field inspections, and follow-up on corrective actions
- Deliver safety training and onboarding for new joiners and staff
Incident & Security Management
- Lead incident response and business continuity efforts
- Oversee security vendors and ensure robust coverage (CCTV, alarms, access control)
- Standardize and enforce M-KOPA's security protocols
Shop Build Oversight
- Manage shop construction from planning to handover
- Ensure all work aligns with EHS, security, and retail standards
- Maintain shop readiness, safety, and cleanliness
Qualifications & Competencies
- Relevant Health & Safety qualification (SACPCMP/HPCSA); certifications in Safety, Facilities, or Security a plus
- 3–5 years in EHS/facilities/security in retail
- Knowledge of local laws, CCTV/access control systems, and vendor management
- Strong leadership, communication, analytical, and crisis management skills
If you're driven to create safe, secure, and high-performing retail spaces, we’d love to hear from you!
Salary
Competitive
Monthly based
Location
Johannesburg, Gauteng, South Africa
Johannesburg, Gauteng, South Africa
