Assisted in the development of annual and long-term business plans by forecasting performance against KPIs, preparing business cases for key initiatives, and estimating required financial and human resources.
Contributed to the preparation and execution of budget plans under the guidance of senior leadership.
Designed and executed a relationship management strategy for high-value and complex accounts to strengthen partnerships at both local and national levels.
Coordinated cross-functional engagement between the organization and key clients to ensure effective communication and timely issue resolution.
Built a strong personal network of senior industry professionals and represented the organization at sector events to gather market insights, promote the brand, and elevate the organization’s profile.
Minimum Experience:
8–10 years of experience in managing an automotive technical business or a company offering comprehensive automotive services.
Demonstrated technical expertise and a strong track record in customer relationship management within the automotive industry.
Job-Specific Skills:
Strong technical and mechanical aptitude relevant to automotive systems and diagnostics.
Business acumen with the ability to align operational performance with commercial objectives.
Proven general management experience, including overseeing operations, budgeting, and team leadership.
Excellent troubleshooting and diagnostic skills, particularly in addressing complex or unusual technical issues.
Committed to delivering exceptional customer service and building long-term client relationships.
Skilled in staff recruitment, supervision, and performance management.
Strong interpersonal and leadership skills, with effective written and verbal communication abilities.
Proficient in Microsoft Office Suite (Word, Excel, etc.) and other relevant software tools.
Solid financial planning and budgeting skills, with the ability to track profitability and control costs.