Job Summary
Via Service is seeking a highly organized, reliable, and customer-focused Administrative Assistant to join our team in Nairobi. The ideal candidate will provide comprehensive administrative and clerical support to ensure efficient office operations. This role requires a proactive individual with strong communication skills in both English and Kiswahili, capable of handling multiple tasks with precision and professionalism.
2. Key Responsibilities
- Office Administration:
- Managing day-to-day office tasks, including filing, data entry, and document management.
- Maintaining organized physical and digital filing systems for easy retrieval of records.
- Monitoring office supplies inventory and coordinating procurement as needed.
- Customer Service & Communication:
- Serving as the first point of contact for clients, visitors, and vendors.
- Handling incoming calls, emails, and correspondence in a professional manner.
- Responding to general administrative and customer service queries promptly.
- Documentation & Reporting:
- Preparing, formatting, and proofreading documents, reports, and correspondence.
- Assisting with the preparation of presentations and spreadsheets as required.
- Coordination Support:
- Scheduling meetings, appointments, and managing calendars.
- Coordinating travel arrangements and logistics for staff when necessary.
- Supporting the management team with various administrative projects as assigned.
3. Requirements & Qualifications
- Education:
- Diploma or Certificate in Business Administration, Office Management, or a related field.
- Experience:
- Minimum 2 years of proven experience in office administration or customer service.
- Technical Skills:
- Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Soft Skills:
- Strong communication skills in both English and Kiswahili (written and spoken).
- Excellent organizational and time-management abilities.
- High attention to detail and accuracy.
- Reliable, proactive, and able to work independently.
- Strong interpersonal skills and ability to work within a team.
- Location: Must be based in or willing to commute to Nairobi, Kenya.
Salary
Competitive
Monthly based
Location
Nairobi, Nairobi County, Kenya
Job Overview
Location
Nairobi, Nairobi County, Kenya