Role Summary
The Customer Service Representative will serve as the first point of contact for customers, providing product information, resolving inquiries, and ensuring a smooth customer experience both in‑store and via phone or digital channels.
Key Responsibilities:
- Attend to customer inquiries and provide accurate product information
- Assist customers in identifying the right auto parts for their needs
- Handle complaints professionally and escalate issues when necessary
- Maintain customer records and follow up on pending requests
- Support sales team with customer engagement and order processing
Key Requirements:
- Strong communication and interpersonal skills
- Ability to multitask in a fast‑paced environment
- Experience in customer service (auto parts knowledge is an advantage)
- Friendly, patient, and solution‑oriented
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana