Company Overview
The company operates in high-end residential development, facility management, and property leasing, with a strong focus on quality, service standards, and long-term asset value.
Our approach is execution-driven, with a strong emphasis on ownership, accountability, and leading from the front.
Role Purpose
The HR & People Operations Lead will take full responsibility for executing and managing all HR functions, primarily supporting facility management operations.
This is a standalone role requiring end-to-end ownership of HR processes, including recruitment, employee management, performance control, and policy implementation. The role is hands-on and operational. It requires continuous follow-up, direct involvement with employees, and the ability to maintain structure and discipline in a dynamic working environment.
Responsibilities
Shall include but not limited to:
- Manage and execute the full recruitment cycle, from identifying needs to hiring and onboarding
- Ensure new employees are properly integrated and aligned with company standards
- Monitor employee attendance, punctuality, grooming, and overall work conduct
- Enforce company policies, procedures, and operational standards consistently
- Handle employee relations, conflicts, and disciplinary matters in a timely and structured manner
- Identify performance gaps and implement corrective actions
- Maintain accurate HR records, documentation, and employee files
- Develop and conduct training programs to improve performance and compliance
- Act as the main point of contact between management and employees
- Review and improve internal HR processes and operational procedures
- Ensure compliance with local labor laws and company policies
- Maintain confidentiality and professionalism in all HR matters
Education and Technical Experience Requirement
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Minimum 5 years of experience in HR or people operations
- Experience in execution-focused environments (hospitality, real estate operations, or similar) is preferred
- Strong understanding of employee management, discipline processes, and labor practices
- Confident in handling challenging situations and making decisions
- Strong organizational and follow-up skills
- General computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and Microsoft Office Suite.
Core Competencies
- Strong sense of ownership and accountability
- Ability to enforce standards consistently and fairly
- Detail-oriented with structured working habits
- Practical and solution-focused mindset
- Ability to work under pressure and manage multiple priorities
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana